Privacy policy.
1. Introduction Elite FX is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Who We Are Elite FX is a specialist foreign exchange provider. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB507810. If you have any questions about this Privacy Policy, please contact us at:
Elite FX Contact Information
info@elite-fx.com
+44 0208 1297217
3. What Data We Collect We may collect and process the following personal data about you:
Identity Data: Name, title, date of birth, nationality, and identification documents.
Contact Data: Address, email, phone number.
Financial Data: Bank account details, transaction history, and payment details.
Technical Data: IP address, browser type, and other technical data when using our online services.
Communication Data: Records of interactions via phone, email, SMS, and other communication methods.
4. How We Collect Your Data We collect personal data in the following ways:
Direct interactions: When you contact us, register for our services, or meet us in person.
Automated technologies: Data collected through website cookies or digital communication tools.
Third-party sources: Information received from trusted partners, advisors, or regulatory bodies.
5. Purpose of Data Processing We process your personal data for the following purposes:
To provide our FX services and execute transactions.
To verify your identity and comply with legal and regulatory requirements.
To communicate with you regarding your account, service updates, or appointments.
To enhance our services through feedback and usage analytics.
To send SMS notifications for important account-related updates (you may opt out at any time).
To detect and prevent fraud or unauthorised transactions.
6. Legal Basis for Processing We rely on the following legal bases for processing your data:
Contractual Obligation: When processing is necessary to perform our services.
Legal Compliance: To meet regulatory requirements such as anti-money laundering (AML) laws.
Legitimate Interests: To maintain security, improve our services, and communicate with you.
Consent: When you opt into specific communications or marketing activities.
7. How We Protect Your Data We implement strict security measures to protect your personal data, including:
Encryption and secure data storage.
Access controls to limit data access to authorised personnel only.
Regular security audits and compliance checks.
8. Data Sharing and Third Parties We do not sell your personal data. However, we may share it with:
Regulatory authorities where required by law.
Financial institutions to facilitate transactions.
Service providers that help us operate our business (e.g., IT services, compliance consultants).
9. International Data Transfers Where necessary, we may transfer your data to jurisdictions outside the UK or EEA. Any such transfers will be safeguarded by appropriate legal frameworks, such as Standard Contractual Clauses (SCCs).
10. Data Retention We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
11. Your Rights Under GDPR You have the following rights regarding your personal data:
Right to Access: Request a copy of your data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal restrictions).
Right to Restriction: Request limitations on how we process your data.
Right to Data Portability: Request a copy of your data in a transferable format.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw it anytime.
To exercise any of these rights, contact us at info@elite-fx.com.
12. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated revision date.
13. Contact Us If you have any concerns or complaints about how we handle your data, please contact us at info@elite-fx.com. If you are not satisfied, you may also lodge a complaint with the ICO (www.ico.org.uk).